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Unable to add media #29

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tzimail opened this issue Jan 24, 2021 · 3 comments
Closed

Unable to add media #29

tzimail opened this issue Jan 24, 2021 · 3 comments

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@tzimail
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tzimail commented Jan 24, 2021

Hey there,

Recently downloaded the app from f-droid but have been unable to add any media. When I choose to add media, I'm presented with the choose app screen, I select my gallery app and then choose a photo. However when I get to the crop screen it gives me the empty media icon.

If I proceed then it adds the empty media icon but shows a link to the oroginal photo.

Running the latest version (0.7.16) and have clean installed it on my Galaxy S10+ running Android 10.

Let me know if I can help with any other info to help diagnose the issue.
@michelesalvador
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Hi,
thank you for reporting this.
I can reproduce the issue you describe.
This is due to the scoped storage restrictions introduced in Android 10, that I'm still trying to understand. 😬
I hope to fix for the next release.

Meantime in Family Gem 0.7.16 you can try a couple of things:

When you add a media, in the list of possible apps, instead of your gallery app, choose the 📁 Files app to pick the image.

immagine

If this doesn't work, you could manually copy the media file to the Family Gem own storage.
Suppose you have an image.jpg somewhere in you device, to make it accessible from Family Gem:

  1. In Trees › Your family ⋮ › Info › first line, see the number of the tree (e.g. .../app.familygem/files/3.json)
  2. With a file manager app copy the file to /Android/data/app.familygem/files/3/image.jpg
  3. In Family Gem be sure to have activated the advanced tools
  4. Inside the media under File simply put image.jpg

Let me know.

@tzimail
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tzimail commented Jan 27, 2021

Thanks for the tip on using the files app instead of the gallery app.

Using the files app works, and thankfully it shows thumbnails of the images so I don't have to guess at the file names.

@michelesalvador
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This issue on Android 10 has been fixed reintroducing in the manifest android:requestLegacyExternalStorage="true".

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@michelesalvador @tzimail